We are a current member of the Better Business Bureau and we want our customers to be satisfied with all our products. We have what we consider a very reasonable guarantee policy. Orion Systems, doing business as www.orionbusinesscenter.com, offers the following guarantee for our business and legal forms:

1f) Every business and legal form is backed by our 100% money back guarantee if they do not perform to your satisfaction when properly filled out. Requests for refunds need to be made within within 30 days from the date of purchase.

Paragraphs 2f, 3f, & 4f below further define our guarantee policy for business & legal forms.

2f) Any business or legal forms that are downloaded from this web site and ready for immediate use, will be not be issued a refund should the customer request a refund before making a reasonable attempt to use the forms for the specific purpose that the forms were designed for.

3f) Any business or legal forms that are downloaded from this web site and ready for immediate use, will be not be issued a refund should the customer request a refund because they are having technical problems with their Internet connection or computer that is beyond our control.

However, we will gladly provide the customer with information to download the forms to another computer if they so choose.

4f) If our website is not functioning, or is offline for more than 3 hours, and the customer is unable to download the forms they have ordered, we will refund the full purchase of the forms they ordered if requested by the customer.

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Our Guarantee for Software Products

We have what we consider a very reasonable guarantee policy. Orion Systems, doing business as www.orionbusinesscenter.com,
offers the following guarantee for our software products:

5s) We will always replace any defective software that has been downloaded or shipped with the same product at no additional charge.

6s) Software that is downloaded to your computer, or mailed to you is always ready for immediate use. Once you have received the software you have full access to all of the proprietary information it contains and full use of the software. In many cases you will have immediate access to the attorney drafted documents and information contained within the software.

Accordingly, all software refunds are limited to 50% of the price you originally paid.

Thank you,

www.orionbusinesscenter.com